Question 1

How does SetuChat connect with WhatsApp and Facebook Messenger?

Accepted Answer

SetuChat connects directly to your official WhatsApp number and Facebook page. An AI assistant replies to your customers right away, and your human team can see all chats in one simple inbox.

Question 2

Does SetuChat support courier delivery in Bangladesh?

Accepted Answer

Yes! When a customer places an order in chat, you can send it directly to Steadfast, Pathao, or RedX in one click, without typing names and addresses by hand.

Question 3

How does the AI know our products and prices?

Accepted Answer

You simply add your products and prices once. The AI assistant learns your catalog, gives customers correct prices, shares product photos, and collects their delivery address.

Question 4

Is our customer and chat data safe?

Accepted Answer

Yes, completely safe. Your customer chats, orders, and customer lists belong only to your business. No other company or competitor can ever see your data.